Air Force’s ‘Knowledge Now’ streamlines flow of information
by Staff Sgt. Matthew Bates Air Force News Agency
August 31, 2007
SAN ANTONIO (AFPN) — The Air Force now has a “virtual community” where individuals can go anytime to share information with their peers anywhere in the world.
Called “Knowledge Now,” this community is a collaborative Web system that is accessible through the Air Force Portal and is designed to allow Airmen of all ranks, specialties and skill levels to communicate with each other on a variety of topics.
“The objective is to create an environment of people from across the Air Force where they can collaborate and share their expertise on a variety of subjects,” said Randy Adkins, director of the Air Force Center of Excellence for Knowledge Management.
“These subjects are divided into databases and joint work spaces called Communities of Practice, or COPs. This capability has proven to be one of the system’s more popular features,” Adkins said.
These “communities” serve as a resource for Airmen who need information to accomplish a mission. One example, said Adkins, was in 2003 when a junior Airman was deployed to Baghdad and told to set up an armory. The Airman had never performed this task and was unsure how to accomplish it.
So, he logged into Knowledge Now, went into the security forces COP and sent out a request for help. He received an answer from a senior master sergeant in the United States who detailed exactly how to set up an armory and provided instruction manuals. The Airman’s armory was up and running in no time.
“This system can be used to help someone with just about any problem or information request imaginable,”said Adkins.
“With nearly 200,000 users and more than 9,000 COPs, the list of subjects covered in Knowledge Now includes everything from space tactics to special weapons to system management to B-2 Spirit radar modification,” Adkins added.
Because the system is more secure than a military e-mail account, users can even use Knowledge Now to send operations manuals, training guides and enlisted performance reports to all corners of the globe. There is even a secure version of the system available to units and users who use Secure Internet Protocol Router, or SIPR, to communicate.
And it’s not just for Air Force people. The system is open to active-duty, Guard and Reserve people from the Army, Navy and Marine Corps as well.
Knowledge Now can be found at https:// afkm.wpafb.af.mil/ASPs/CoP/Entry.asp?Filter=OO or via the Air Force Portal so users can access the system from home.
|